Employer Spotlight: Success Stories


Mindfield, one of Canada's leading Recruitment Process Outsourcing (RPO) organizations, has led full-cycle recruitment programs for the country's largest retail, professional service and hospitality businesses. The company recruits for positions with a full spectrum of requirements. Some require deep experience and professional-level English or French fluency, but many do not. With that knowledge, as well as an understanding that newcomers are the fastest-growing talent segment in Canada, Mindfield wanted to find a way to reach more newcomers and promote their jobs in a way that this audience could easily find and engage with.


Employers want their employees to represent the communities they operate in, but local labour shortages negatively impact their ability to grow and prosper. Mindfield is committed to presenting its customers with diverse and qualified candidates quickly but struggles to engage newcomers due to challenges with language and lack of reach from traditional job marketing channels like career sites or job boards. 


With an initial focus on entry-level jobs promoted on Kibbi, Mindfield quickly discovered a wealth of talent. Not only were they receiving qualified applicants, but in fact, they discovered candidates with a wide range of experiences and seniority.

"Some of the positions we are recruiting for require a base-level skill set. For those jobs, we have seen the quality; it has been really strong overall. Not only do these individuals have the necessary expertise, but also a life experience that makes them excellent candidates for our jobs."

- Heather Pysklywec, Chief Operating Officer

Kibbi is unique because of the focus on newcomers. With tools like multilingual chat, job description translations and local map-based job search, the team at Mindfield quickly found that Kibbi has incredible reach into newcomer communities. It is the most effective tool they have to engage the newcomer communities in the markets they serve, and the candidates they source provide incredible value to their customers because they are local, motivated and ready to work.

"There are two things that stood out to me the most. Firstly, there is not necessarily a piece of technology that enables newcomers to Canada to interact with recruiting organizations like ours, as we recruit locally but on a national scale. Historically, that has been done through word of mouth and grassroots partnerships. So, the Kibbi platform is innovative as it enables newcomers to network directly with our organizations. That scale and the ability to tap into one of Canada’s largest pools of qualified candidates makes Kibbi stand out in our experience."

- Heather Pysklywec, Chief Operating Officer

The team has also expressed their satisfaction with candidates' ability to self-disclose how comfortable they are communicating and performing specific job responsibilities in English or French. This allowed for a different level of sourcing for a recruiter to find candidates with the required skills by leveraging the extensive filters and accessing relevant talent.


Mindfield found Kibbi to be a responsive and agile partner. Their unique recruitment and client service approach requires Kibbi to manage an automated flow of candidates for all their jobs nationally.

"Kibbi has been nothing but flexible and super down-to-earth. We've worked with a variety of different partners, which required multiple steps to get the right information. Kibbi has a great technology communication flow, and we've been able to create an incredibly seamless flow with our ATS and Kibbi. The cost structure has been really positive, and anytime we had a question, we've been able to reach out, and there has been a high degree of responsiveness."

- Heather Pysklywec, Chief Operating Officer

Living and working in Canada: What is WorkSafeBC and why you should care

Are you a worker in British Columbia (BC)? Wondering what WorkSafeBC is? or what rights you have as an employee? Do you know how to make a claim if something happens while you're on the job? Don't worry, because we've got all the information you need. Let's dive into WorkSafeBC and find out everything there is to know about making a claim, your rights as a worker, and more.

What is WorkSafeBC?

WorkSafeBC is an independent provincial agency that provides health and safety services across British Columbia. They provide no-fault insurance to workers in case of injury or death while they are at work. They also provide employers with resources such as safety plans, accident prevention programs, and more to help reduce the risk of workplace injury or death. This ensures that employers understand their responsibilities when it comes to keeping their employees safe at work.

Making a claim with WorkSafeBC

In the event of an injury or illness due to work-related activities, workers can make a claim with WorkSafeBC for compensation for lost wages, medical treatment costs, rehabilitation costs, and other costs associated with the incident. Workers can make claims either online or through the mail. Once a claim has been made, it will be reviewed by an adjudicator who will decide whether or not the worker is eligible for compensation from WorkSafeBC.

Rights as a worker in BC

As a worker in BC, it is important to know your rights when it comes to workplace safety. According to provincial law, employees have the right to refuse unsafe work without fear of reprisal from their employer; they also have the right to access any health and safety information that relates specifically to them; they must be informed of any hazards in their workplace; they must be provided with any protective clothing necessary for their role; and they must be given adequate training in how best to perform their job safely.

Learning about WorksafeBC is essential for everyone living in British Columbia who works for someone else or owns a business themselves. Knowing what rights you have as an employee can help keep you safe at work; understanding how making claims works means you are prepared should something go wrong; and having access to resources like safety plans helps create a safer working environment overall. It's always important to stay up-to-date on your knowledge around WorkSafeBC so that everyone remains safe while working!

Job search 101: How to get recruiters to approach you

If you're looking to make your job search experience more effective and efficient, there are a few things you can do to get ahead in your job search journey and appear as an attractive candidate for a position.

5 ways to get recruiters to approach you for jobs

  1. Optimize your resume with keywords

Make sure that your resume is optimized according to the recruiter's preferences. This will ensure that your information stands out from the competition and gets an interview invitation.

  1. Use job boards

A job board like Kibbi can be extremely helpful in getting your first job in Canada, which can add to your Canadian experience. Kibbi makes it easier to find jobs locally, allowing you to reach more recruiters in less time. With Kibbi's advanced search capabilities, you can target specific recruiter roles that are most relevant to your career objectives.

  1. Be proactive

Make sure to contact recruiters even if there are no postings listed on the job board, as they may still be looking to fill positions.‍

  1. Follow up regularly

A recruiter may not be able to get back to you straight away, so make sure you keep your resume and contact details updated, and follow up on applications regularly.‍

  1. Be flexible

Keep an open mind about the types of positions you're willing to consider, as this may make it easier for recruiters to match you with suitable openings.

Tips to make your resume more searchable by recruiters

  1. Use keywords related to the job description

When you're writing your resume, be sure to use keywords that are relevant to the job you're applying for. These keywords will help your resume appear in search results when potential employers are looking for candidates with your skills and experience. To find the right keywords to use, look at the job listing and identify the key qualifications and requirements.

  1. Keep the formatting simple

When it comes to resumes, simpler is often better. Stick to a clean, straightforward format that is easy for employers to scan. Include essential information such as your name, contact information, education, and work experience. Avoid adding unnecessary details or fluff.

  1. Use an online resume builder

If you're not sure how to create a resume that is keyword-optimized and easy to read, consider using an online resume builder. Resume builders can help you create a professional-looking resume in minutes, with no need for design or formatting expertise. Simply enter your information into the builder and let it do the rest!

By following these tips, you can get recruiters to reach out to you which will help boost your chances of finding a job that's right for you!

Living and working in Canada: Immigration FAQs

In this article, Rowan Fisher, the founder of Fisher Law, answers the most frequently asked questions about immigration to Canada, LMIA jobs, work permits, workers' rights, and many more topics that can help you on your journey of entering the Canadian employment market.

How do I apply for a temporary work permit?

Canadian work permits are applied for online. There are different types of work permits. The forms and information you need changes depending on the type of work permit you are applying for and where you apply from. Sometimes there are special rules put in place, called 'policies,' that allow for certain people to apply in special ways or that will give certain jobs faster processing times. Be sure to check the most recent policies to see if you can apply from inside Canada or have other application choices. The policies change all the time, so check these close to when you are sending in your application.

For more details, click here.

What is the difference between a 'Closed' or 'Employer Specific' work permit and an 'Open Work Permit'?

Closed or Employer Specific Work Permits often have more rules on them than Open Work Permits. There are lists online of who can apply for each of these permits and who cannot. The government calls the rules on work permits' conditions.' Conditions can be things like who you can work for, where you can work, or how long you can work for. Most LMIA-based temporary foreign worker permits are Closed Work Permits. You must learn what conditions are on your work permit and follow them. Different work permits have different conditions. You and a friend might have applied from the same country and done the same job, but each of your conditions might be different.

For more details, click here.

What is this 'LMIA' thing everyone talks about?

This can be confusing because people talk about LMIAs in different ways. An LMIA is actually a Labour Market Impact Assessment. This is the government process that allows an employer to hire temporary workers from places other than Canada. The employer gets their LMIA, they are given an employer number from the government, and then the employer gives that number to an employee so they can apply for their work permit.

For more details, click here.

What is a 'NOC'? 

Every job has been given a number by the government. This number is part of the National Classification System for describing jobs, so people call these numbers' NOCs' (sounds like 'socks') or 'NOC codes.' The first number of a NOC is the general category the job is in. For example, NOC 65200 is for Food and Beverage Servers. The NOC tables online give example titles, main duties, employment requirements, and exclusions for the NOC you are looking up. It is important to get your NOC right for any immigration application, as it might allow or prevent you from applying to different immigration programs in the future.

For more details, click here.

What is a 'TEER'?

Every job has been given an NOC, and every NOC is put into one of six categories called TEERs. TEER stands for Training Education, Experience, and Responsibility. The government has ranked all jobs from '0' (high-level management jobs) to '5' (jobs that are generally short-term or require no education or experience). Different kinds of immigration programs are available to different TEERs. You must know what TEER you are to know what kind of immigration program you are able to apply to.

For more details, click here.

Are there any limits to who I can work for or where?

There are limits, or conditions, on some work permits. These might tell you things like who you can work for, the kind of job you are allowed to do, and your hours of work. Your work permit may be different from other people's. There are also different kinds of work permits. Just because your friend or family member's permit is one way does not mean your permit will be the same. You need to know what the conditions are for your own work permit. 

For more details, click here.

Can I bring my family to Canada?

High-wage and low-wage temporary foreign workers can bring their spouses, partners, and children if they fit into the program rules called 'eligibility requirements.' There are lots of rules about how you can bring family to Canada and who you can bring. Family members of workers in Canada can apply for open work permits, which means there are fewer rules for them about who they can work for and where they can work. Family members of workers can also come to Canada as visitors or students. 

For more details, click here.

What is the Global Skills Strategy? Who is eligible for faster processing?

The Global Skills Strategy is an employer-focused program to get high-skilled, high-wage workers. It is a special program, applied for from outside Canada, that gives faster processing times. It is for both TEER 0 & 1 workers who are exempt from the Labour Market Impact Assessment (LMIA) and for workers whose LMIA employers fit into Category A or B of programming requirements. The partners and children of the worker can also apply for faster processing under this program for visitor visas, work permits, and study permits. 

For more details, click here.

What happens after I submit my application?

What you need to do after submitting your application depends on whether you have applied from inside or outside of Canada. You may need to give biometrics, do a medical examination, provide police certificates, or submit more information. You may be able to work while you wait for a decision on your application, depending on your situation.

For more details, click here.

Why is my study or work permit only valid for part of my study program or job contract?

Check your dates of expiry for every personal document you have and your Canadian permit expiry date, and put these into your calendars! You cannot stay in Canada past the expiry date of your passport or travel document, except in very special circumstances. Permits are generally only valid for the time your passport or travel document is valid. If your travel documents expire before the end of your study program or job contract, you will likely need to extend your permits and renew your documents to be sure you can stay in Canada. Apply for new travel documents well before their expiry dates and submit your new documents to the government as soon as you get them.

For more details, click here.

What are my rights as a temporary foreign worker in Canada?

People might tell you that you have no rights as a temporary foreign worker. They are wrong. You have legal rights in Canada. Employers must tell you about your rights, give you a written contract, pay you as they said they would, help you if you get sick or injured at work, and not abuse you in any way. Employers cannot take away your passport, refuse to pay you the salary owed, or physically, emotionally, or financially abuse you. They cannot touch you if you do not want them to touch you. They cannot make you do dangerous work your contract is not for, or make you work if you are sick or injured. They cannot make you pay back recruitment and other fees they paid to bring you to Canada. All of this is against the law. If this is happening to you, report them and get advice about how to leave your job. Employers cannot take away your immigration status; only the government has the power to do this. There is help available – see the next question.

For more details, click here.

What if I am being abused at work? If I leave my job, will I lose my immigration status?

If an employer is controlling you, scaring you, isolating you, or physically, sexually, financially, or mentally abusing you, you may be able to leave your job and apply for an Open Work Permit. This will give you immigration status in Canada for a short period to be able to find another job and apply for a new work permit. To apply for this Vulnerable Worker Open Work Permit, you must still be inside Canada and have a valid Employer Specific Work Permit. Your current work permit must not have expired, or you must have applied for an extension before it expired. If your work permit has expired and you did not extend it, you may be out of status and should seek advice as soon as possible to see what can be done about it.

For more details, click here.

How can I report abuse by my employer?

Employers are not allowed to abuse temporary foreign workers in Canada. There is a good system of reporting abusive employers. Employers cannot threaten temporary workers, make you stay at a worksite or inside your home, keep your passport or personal documents, or make you do work you did not agree to. You can report these bad employers to Service Canada online, by phone 1 866 602 9448, in person, or by mail. The agents at Service Canada speak over 200 languages. You can even just call them to ask them if what is going on with your employer is okay or not. You don't have to give your name or your employer's name to be able to call them. They are here to help. Anyone can call this line to report abuse or just to get information, including workers who are not being abused, supervisors, friends and family members, or someone from another agency or helpful organization.

For more details, click here.

Can an employer fire a temporary foreign worker?

When an employer ends a contract with an employee for a reason, we call that 'firing' someone. Employers can fire temporary foreign workers in the same way they can fire permanent residents or citizens; however, they must give reasons why they are doing this. Labour laws apply to employers no matter who they are firing. There are rules in each province in Canada about how employers can fire workers and what they can fire workers for. Sometimes, employers have to give an employee a certain amount of time to leave, or money, to be able to end their contract. It is important that you know your rights and responsibilities as a worker in Canada so you can understand how firing works and what procedures need to be followed.

For more details, click here.

What if I am being abused at home by my partner, and I need to leave or end my relationship? Am I going to lose my immigration status?

Whether someone is going to lose their immigration status if they leave a relationship for any reason depends on what status they have. For example, if you are a permanent resident, your status would not end if you left your relationship, and it would have no impact on your ability to get citizenship. However, if you are a temporary resident with a spousal sponsorship application in process, you may not be able to get permanent residence through that application anymore because the relationship it is based on is over. If you are out of status, then that makes things a bit more complicated, as status must now be applied for as soon as possible. The Temporary Resident Permit (TRP) for Victims of Family Violence is a way for temporary residents who are being abused at home to leave relationships and stay in status until they find another way to stay in Canada. Being safe and getting out of dangerous situations is important, so please see below for helpful resources. Every situation is different, so please get advice on your individual immigration situation in these circumstances. 

For more details, click here.

How can I get help if I am being abused at home?

Being abused physically or mentally by anyone in your family or inside your home is illegal in Canada. You can call the police for help in emergency situations by calling 911 on any phone. There are also many free community shelters and housing, health and psychological services, and many other resources available in most communities in Canada that will help you if you contact them. You do not need to stay in an abusive house or with an abusive person to keep your immigration status. There is a special permit available for temporary residents to ensure they do not lose their status by leaving a person or a house called the Temporary Resident Permit for Victims of Family Violence which gives status in Canada to someone while they fix any immigration problems.

For more details, click here.

What can I do if my immigration application is refused?

There may be several options available for you, depending on what the reason for the refusal was. Some of the most common reasons for application refusals are not submitting requested documents, filling out the forms wrong, or not being eligible for the program being applied for. If you have an application refusal and you want to try again, be sure you understand why it was refused and fix that problem before you apply again. Sometimes, applications are refused due to inadmissibility. These kinds of refusals are more serious and may include concerns the government has about criminal records, removals from other countries, financial issues, fraud, health, safety and security, and providing inaccurate information. In these cases, you will want to get good advice as to the next steps and see if these issues can be overcome through legal means.

For more details, click here.

What if I lose my immigration status? Can I get it back?

Getting your status back, as opposed to getting a new or different status, is called 'Restoration' by IRCC. Restoration of temporary status is only available under certain circumstances. You have to restore your status to the same status you had before. To change your status to a different status, such as from a study permit to a work permit, you must make a different application. You must apply within 90 days of losing your status and stay in Canada until a decision is made. There are rules about the reasons for Restoration, including overstaying your permit, doing work different from what was permitted, or not meeting a variety of requirements.

For more details, click here.

Can I change my immigration status?

There are multiple ways to change your immigration status. You might apply to change the conditions on your permit or extend your stay, apply to become a permanent resident through family sponsorship, or economic immigration streams. There are often temporary policies that allow for special changes in status, such as a recent one that allows visitors to Canada to apply for work permits from inside Canada. Every immigration program in Canada has different eligibility criteria, so you must read carefully and get reliable advice if needed.

If you have any questions or require legal advice, get in touch with Rowan by visiting Fisher Law.

Exploring career paths: Tips to sustain while pursuing acting as a career

If you've ever dreamed of becoming an actor, you're probably wondering how to make your dream a reality. While there isn't a one-size-fits-all answer to this question, there are many steps that aspiring actors can take to get started in their careers. Here is a comprehensive guide on how to get into acting and the career path that follows.

Get started with classes and workshops

If you've never acted before or have limited experience, it is important to start by taking classes and workshops. These classes provide an opportunity for you to hone your craft and learn from experienced professionals. Look for acting classes or workshops that focus on skills such as improvisation, scene study, auditioning techniques, movement, voice training, and more. Additionally, attending theatre productions can also be helpful in developing your understanding of the craft.

Find an agent

Once you have built up some experience in the industry and feel confident in your abilities as an actor, it is time to find yourself an agent. Agents help actors book auditions and secure jobs - they are essential for those looking to make money in the field. To find an agent who is right for you, research different agencies online or attend talent conventions or other events where agents are out scouting for new talent. Once you find someone you like, submit your materials (headshot and resume) and wait for them to contact you back if they want to represent you. It is important to remember that even if one agency does not offer representation, there could be another one out there that would love to work with you!

Audition and networking

Once you have representation from an agent or manager, it's time to start auditioning! Your agent will send your headshots & resumes out for specific roles that fit your look and type. They will schedule auditions which could range from commercial all the way up to feature films. Auditioning takes practice, so don't get discouraged if at first, it doesn't seem like things are going well – keep trying! Additionally, networking with other actors and industry professionals can open many doors - attend industry events such as workshops or afterparties where people may recognize potential in what they see of your workmanship.

Getting into acting as a profession requires hard work and dedication, but if done right, it can lead to great rewards, both personally and professionally speaking! Take classes/workshops, find a good agent who believes in you, network with other industry professionals (attending parties etc.), and keep auditioning. Eventually, something will stick! Whatever happens along the way, remember why you started this journey in the first place - because we all love the art of performing! Good luck!

And if you need a part-time job or a gig while you're building your acting chops, don't forget about Kibbi! Finding employment close to you will save you time commuting and leave more space for auditioning.

Recruitment 101: How to incorporate diversity into your hiring process

Diversity is an important factor in any workplace. It's the idea that having people from different backgrounds, genders, ethnicities, and abilities can help a business succeed by creating a workplace with different perspectives. Sadly, there are still many businesses that don't prioritize diversity as part of their hiring process. This blog post will explain what diversity is and how you can incorporate it into your hiring process using Kibbi as an example of a job board designed to help you find qualified newcomers to Canada.

What is diversity?

Diversity is the idea that having people from different backgrounds, genders, ethnicities, and abilities can help create a workplace with different perspectives. A diverse workplace creates an environment where ideas are shared freely, cultures are respected and embraced, and everyone feels like they belong. Ultimately, this leads to better decision-making which can lead to greater success for your business.

How to incorporate diversity into your hiring process

In order to incorporate diversity into your hiring process, you need to be intentional about it. That means going beyond simply posting job listings on your website or on popular job boards; instead, you need to find ways to reach out to underrepresented communities who may not have access to those resources. One way of doing this is by partnering with organizations such as Kibbi, which specializes in connecting employers with newcomers who have just arrived in Canada. This gives employers access to a larger pool of potential candidates while also helping newcomers get their foot in the door and gain valuable work experience.

Benefits of incorporating diversity into your hiring process

In addition to helping create an inclusive workplace culture for employees from all backgrounds and abilities, incorporating diversity into your hiring process has other benefits too! For example, research has shown that companies with diverse teams outperform those without them - meaning that businesses that prioritize diversity can reap the rewards when it comes time for performance reviews or evaluating successes for the year! Additionally, having more diverse teams leads to better problem-solving due to the unique perspectives each team member brings - leading to more creative solutions than if everyone had the same background or experiences! Finally, companies that prioritize diversity often see improved employee engagement due to increased trust levels between coworkers - ultimately leading to better performance overall!

At its core, incorporating diversity into your hiring process is about creating an environment where everyone feels welcome and included regardless of their background or ability level. By utilizing services such as Kibbi, which specializes in connecting employers with newcomers who have just arrived in Canada, you can ensure that you're making every effort possible when it comes time for recruitment! Not only does this make your company more welcoming, but research has also shown that companies with diverse teams often outperform those without them - so why not give it a try? The benefits of inclusion are clear - so take the initiative today by diversifying your workforce! Good luck!